FAQ for nonprofits

How does a company select nonprofits?

When companies set up a Helpen campaign, we provide them with a list of nonprofit partners. They usually select anywhere from 3-5 organizations to support. Some are Helpen partners while others are not. There are many different variables that go into who they choose and over time we'll be sure to provide insights to our nonprofits.

Does Helpen facilitate other types of support besides financial donations?

Yes, we provide companies with non-financial requests from our nonprofit parters as well. If you have requests for in-kind support, hiring needs, or skilled volunteering, we'd love to communicate that to companies on your behalf.

Who pays the fee for corporate donations?

Helpen charges a distribution fee paid by the company. It is up to the company whether to have that deducted or added on as a tip.

Are we able to connect with our corporate donors?

Yes, we can put you in touch with the organization that supported your cause once they opt in. Our goal is to streamline the nonprofit/corporate partnership and reduce the lift for both parties.

How do you vet nonprofits?

We use several ratings agencies including, but not limited to, Charity Navigator, GuideStar, and GiveWell to ensure that the operations are legit. Social media presence as well as additional key metrics like full time employees, annual revenue, and achievable goals will play a role in validating nonprofits.

What if there are certain organizations we cannot accept money from?

During your onboarding, you'll have the opportunity to disclose any types of organizations you cannot receive money from. While we are confident that we will align on corporate donations, we are prepared to make sure your requests are met.

If a company selects us to be highlighted to their employees, are we guaranteed a donation?

No. Helpen never guarantees any amount of donations to the nonprofits. By being selected by an organization, your chances to receive some amount of funding is dramatically increased but never guaranteed.

Can we change our information that we provide?

Absolutely. Nothing is permanent and everything can be changed.

What if we don't want to provide impact metrics?

We're sure you work is important and incredibly meaningful but we will not be able to present you to companies. There is certainly a chance you receive support from Helpen should a company request you. As long as you are a 501c(3) and a company requests you, you can receive funds from Helpen.